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| 1) |
Achieving Excellence Through Customer Service
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Englewood Cliffs, NJ: Prentice Hall, 1991. Fine/Very Good. ISBN: 0-13-005125-X. 8vo - over 7¾" - 9¾" Tall. vii, 294 pp. Fifth printing. The jacket has a 1/2" closed tear at the head of the rear flap fold. Keywords: Business - Customer Service. ... more information
Offered by Persephone's Books (North Carolina, United States) |
$12.00
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| 2) |
Keeping the Edge: Giving Customers the Service They Demand
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New York, New York, U.S.A.: E P Dutton, 1995. VG/VG, . First Printing. Hardcover. Very Good/Very Good. ... more information
Offered by The Book House - St. Louis (Missouri, United States) Buy from bookhousestl.com the website of The Book House - St. Louis |
$10.00
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| 3) |
Crm at the Speed of Light: Essential Customer Strategies for the 21st Century
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Blacklick, Ohio, U.S.A.: McGraw-Hill Osborne Media, 2001. Very Good/Good. Front top of jacket has bends in it.. Hard Cover. Very Good/Good. ... more information
Offered by The Book House - St. Louis (Missouri, United States) Buy from bookhousestl.com the website of The Book House - St. Louis |
$16.00
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| 4) |
Customer Service Operations: The Complete Guide
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New York: AMACOM, 1991. Fine/Fine. ISBN: 0-8144-5004-0. 4to - over 9¾" - 12" tall. First Edition. ix, 422 pp. "...[C]overs the development of standards and procedures, measurement of quality performance and customer satisfaction, complaint policies, and all aspects of the day-to-day operations that are the essance of customer service." Keywords: Business; Customer Service . ... more information
Offered by Persephone's Books (North Carolina, United States) |
$20.00
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| 5) |
Best Practices in Customer Service
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New York, NY, U.S.A.: AMACOM, 1998. Near fine in wrappers.. Wrappers. Near Fine. 4to - over 9¾" - 12" tall. ... more information
Offered by Rose's Books, IOBA (Massachusetts, United States) |
$60.00
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Results 1 - 5 of 5
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