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1) Quality Without Tears: The Art of Hassle-Free Management
Crosby, Philip B

New York: New American Library, 1985. Near Very Good/No Jacket. ISBN: 0-452-25658-5. 8vo - over 7¾" - 9¾" tall. 205, (1) pp. Seventh printing. "14 steps to 'zero-defect' improvement from 'the leading evangelist of quality in the U.S.'" Keywords: Business; Management; Quality Assurance. ... more information

Offered by Persephone's Books (North Carolina, United States)
$5.00



2) Quality Without Tears: The Art of Hassle-Free Management
Crosby, Philip B

New York: McGraw-Hill, 1988. Near Very Good/Fine. ISBN: 0-07-014530-X. 8vo - over 7¾" - 9¾" tall. Book Club (BCE/BOMC). xiii, 205, (1) pp. Fifteenth printing. The book is slightly cocked; otherwise, a Fine, unread copy. "14 steps to 'zero-defect' improvement from 'the leading evangelist of quality in the U.S.'" Keywords: Business; Management; Quality Assurance. ... more information

Offered by Persephone's Books (North Carolina, United States)
$5.00



3) Incredibly American: Releasing the Heart of Quality
Zuckerman, Marilyn R., and Lewis J. Hatala

Milwaukee, WI: ASQC Quality Press, 1992. Very Good/Fine. ISBN: 0-87389-192-9. 8vo - over 7¾" - 9¾" tall. Signed by Author xvii, 283 pp. The upper fore-corners of the covers are bumped. The binding is tight and square, and the text is clean. Signed by author Zuckerman on the front free endpaper. Keywords: Business - Total Quality Management. ... more information

Offered by Persephone's Books (North Carolina, United States)
$7.00



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